Resources

Adult Protective Services (Napa County)

Adult Protective Services (APS) offers protective services to elderly and dependent adults who are at risk for abuse, neglect, or exploitation by themselves or others. APS investigates reports of alleged elder or dependent adult abuse and can help seniors obtain additional supportive services. The focus of APS is to help maintain older and dependent adults in their own homes.

Address:
650 Imperial Way, Suite 101
Napa, CA 94559

Office Hours:
Monday – Friday | 8 AM – 5PM

Contact:
P: 707-253-4398
F: 707-253-6117
APS 24 Hour Hotline: 888-619-6913

- In-person emergency response, 24 hours a day, seven days per week, to reports involving immediate life threats of an elder or a dependent adult Information and referral
- Needs assessments
- Remedial and preventative social work activities
- Emergency shelter
- In-home protection
- Tangible support services, as resources allow, which may include emergency food, clothing, repair or replacement of essential appliances, plumbing and electrical repair, blankets, linens and other household goods, advocacy with utility companies, and emergency response units.
- Physical, Sexual, Financial, Psychological and Mental Suffering.
- Neglect by Others: Neglect, Abandonment, Isolation, and Abduction.
- Self Neglect: Physical and Medical Care, Health and Safety Hazards, and Malnutrition and / or Dehydration.
- Alcohol, drug abuse, mental illness in caregiver's residence
- Caregiver is alienated, socially isolated and has poor self image
- Caregiver is young, immature, and behavior indicates own dependency needs are not being met
- Caregiver is forced by circumstances to care for victim who is unwanted
- Caregiver is unemployed, without sufficient funds, dependent on victim for housing / money
- Caregiver has unrealistic expectations of victim
- Prolonged interval between trauma / illness and presentation for medical care
- Victim is brought in to emergency room by someone other than caregiver (police, neighbors)
- Caregiver / adult child has difficulty with role reversal
- Caregiver or victim exhibits abnormal behavior, e.g. overtly hostile or frustrated, secretive, shows little concern, demonstrates poor self control, victim "blames" victim, exhibits exaggerated defensiveness and denial, lacks physical facial or eve contact, shows over-concern regarding correcting bad behavior
- Caregiver or victim has alcohol on breath or victim appears overly medicated
- Victim is withdrawing from family, friends, and social support
- Victim seems to be putting affairs in order and closing down personal, social, and professional relationships (If this follows a crisis or period of depression it may be an indicator of suicide)
- There has been a sudden or dramatic change in victim's behavior and / or mental and / or physical health
- Victim has repeated injuries or illnesses
- Victim's explanations for behavior / injuries / illnesses are inconsistent with observed behaviors / injuries / illnesses, or victim changes explanations

24 Hour Neglect or Abuse Emergency Response Hotline

Please call if you suspect that an elder or dependent adult is being physically abused, neglected, or financially exploited or report via the Report of Suspected Dependent Adult/Elder Abuse (PDF).

Also contact APS if you believe that an elder or dependent adult is self neglecting due to diminished mental capacity or physical limitations. You do not have to give your name or other personal information to investigate the allegations, unless you are a mandated reporter.

Weekdays
Monday – Friday | 8AM – 5PM
P: 707-253-4398

Nights and Weekends
P: 888-619-6913

Adult Protective Services (Solano County)

Adult Protective Services (APS) is responsible for the investigation of all reports of known or suspected abuse or neglect of elders and/or dependent adults when the abuse occurs outside of long-term-care facilities, a state hospital or state developmental center.

Address:
275 Beck Avenue
Fairfield, CA 94533

Office Hours:
Monday – Friday | 8 AM – 5PM

Contact:
P: 707-784-8259
F: 707-784-2440
APS 24 Hour Hotline: 800-850-0012

- In-person emergency response, 24 hours a day, seven days per week, to reports involving immediate life threats of an elder or a dependent adult Information and referral
- Needs assessments
- Remedial and preventative social work activities
- Emergency shelter
- In-home protection
- Tangible support services, as resources allow, which may include emergency food, clothing, repair or replacement of essential appliances, plumbing and electrical repair, blankets, linens and other household goods, advocacy with utility companies, and emergency response units.
- Physical, Sexual, Financial, Psychological and Mental Suffering.
- Neglect by Others: Neglect, Abandonment, Isolation, and Abduction.
- Self Neglect: Physical and Medical Care, Health and Safety Hazards, and Malnutrition and / or Dehydration.
- Alcohol, drug abuse, mental illness in caregiver's residence
- Caregiver is alienated, socially isolated and has poor self image
- Caregiver is young, immature, and behavior indicates own dependency needs are not being met
- Caregiver is forced by circumstances to care for victim who is unwanted
- Caregiver is unemployed, without sufficient funds, dependent on victim for housing / money
- Caregiver has unrealistic expectations of victim
- Prolonged interval between trauma / illness and presentation for medical care
- Victim is brought in to emergency room by someone other than caregiver (police, neighbors)
- Caregiver / adult child has difficulty with role reversal
- Caregiver or victim exhibits abnormal behavior, e.g. overtly hostile or frustrated, secretive, shows little concern, demonstrates poor self control, victim "blames" victim, exhibits exaggerated defensiveness and denial, lacks physical facial or eve contact, shows over-concern regarding correcting bad behavior
- Caregiver or victim has alcohol on breath or victim appears overly medicated
- Victim is withdrawing from family, friends, and social support
- Victim seems to be putting affairs in order and closing down personal, social, and professional relationships (If this follows a crisis or period of depression it may be an indicator of suicide)
- There has been a sudden or dramatic change in victim's behavior and / or mental and / or physical health
- Victim has repeated injuries or illnesses
- Victim's explanations for behavior / injuries / illnesses are inconsistent with observed behaviors / injuries / illnesses, or victim changes explanations

How to make a report

Mandated reporters are required to report an incident of known or suspected abuse in one of the following ways:

By telephone, call: 707-784-8259 or 800-850-0012

Social Workers are on duty to take emergency calls after hours.

In addition to an immediate phone call, mandated reporters must submit a written report within 2 working days on the State of California form Report of Suspected Dependent Adult/Elder Abuse for financial institutions SOC 341 or Report of Suspected Dependent Adult/Elder Financial Abuse SOC 342.

The SOC 341 and SOC 342 may be faxed to 707-784-2440.

To make an online report, go to: https://solano.leapsportal.net/LEAPSIntake/NewPublicIntakeReport.aspx.